Payment Policy
At Elara & Co. Melbourne, we offer secure and convenient payment options to provide our Australian customers with a smooth and reliable shopping experience. All payments are processed through trusted and secure payment providers.
Available Payment Methods
Depending on availability at checkout, customers may be able to pay using:
- Credit or debit card (Visa, Mastercard)
- Apple Pay
- Google Pay
- Shop Pay
The payment methods available to you will be displayed automatically at checkout.
Payment Security
All transactions are processed through a secure, encrypted connection.
Elara & Co. Melbourne does not store your full credit card or banking details on our own servers. Payment information is securely processed by our authorised payment providers.
Payment Processing
- Orders will only be processed once payment has been successfully confirmed.
- If a payment is declined or cannot be completed, the order will not be processed or dispatched.
- All prices displayed on our Australian store are in Australian Dollars (AUD) unless otherwise stated.
Refunds
Where a refund has been approved in accordance with our Return & Refund Policy and applicable consumer rights:
- The refund will be issued to the original payment method used for the purchase.
- Once processed, it may take additional time for the refund to appear in your account depending on your bank or payment provider.
- Nothing in this Payment Policy limits any rights you may have under the Australian Consumer Law.
Contact Us
If you have any questions regarding payments, billing or refunds, please contact:
Elara & Co. Melbourne
Email: